Orders are placed on this site and paid directly by Interac e-Transfer or cryptocurrency. Your order ships once payment is received.
Payment
Interac e-Transfer
After you place your order, the e-Transfer address and your order total are shown on the confirmation page and emailed to you. Put your order number in the message so we can match your payment. Orders are released as soon as the transfer arrives — usually the same business day.
Cryptocurrency
We accept BTC, ETH and USDT. Wallet addresses are shown on your order confirmation and emailed to you. Send the equivalent of your order total, then reply to the order email with the transaction ID. Please pay within 24 hours.
Shipping
Rates
Flat $12.00 Canada-wide, free on orders over $150.00. Orders are dispatched within one business day of payment arriving.
Packaging
Plain, unbranded outer packaging with no indication of contents. Age-restricted items require the signature of an adult of legal age and are never left unattended.
Where we deliver
Most products ship Canada-wide. Age-restricted products ship only to the provinces below, with the minimum age shown. (Placeholder list — confirm against the actual licences.)
| Province | Minimum age |
|---|---|
| Alberta | 18+ |
| British Columbia | 19+ |
| Manitoba | 19+ |
| Ontario | 19+ |
| Saskatchewan | 19+ |
Do you reship lost packages?
No. If your order shows delivered but hasn’t arrived, please email us within 7 days with your order number. We’ll check with the carrier, but no reships or refunds are issued after that window.
What if my package is held by customs?
Customs delays or fees are outside our control. If your package is held or returned due to customs, we’ll reship it once the fee is paid (or issue store credit if it’s returned to us). Please email us with your order number.
I’m in the USA — are there any restrictions?
All products ship can be shipped to the USA under most circumstances. USA customers may be subject to customs fees on orders over $800 USD. These fees are the buyer’s responsibility.
How do I track my order?
You’ll receive a tracking email once your order ships. If it says “delivered” but you haven’t received it, check with your household or local post office first, then email us within 7 days.
Returns
Age-restricted and consumable products cannot be returned once the seal is broken. Damaged or incorrect items are replaced — contact us within 48 hours of delivery at [email protected]. We do not offer cash refunds. If an order is lost or undelivered and verified within the 7-day window, we’ll issue store credit only.